General terms and conditions of business
1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
2. Contracting parties, conclusion of contract, correction options
The purchase agreement is concluded with lasee | unikate aus rohwolle.
By placing products in our online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.
3. Contract language, contract text storage
The language(s) available for concluding the contract: German
We save the contract text and send you the order details and our terms and conditions in written form. For security reasons, the contract text is no longer accessible online.
4. Delivery conditions
We offer free shipping.
You have the option of collecting your order from Silke Daniel, Dorfstraße 67, 19246 Zarrentin, Germany, during the following business hours: after prior telephone arrangement.
We do not deliver to parcel lockers.
5. Payment
The following payment methods are generally available in our shop:
Prepayment: If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.
Cash payment upon collection: You pay the invoice amount in cash upon collection.
6. Retention of title
The goods remain our property until full payment is received.
7. Transport damage
If goods are delivered with obvious transport damage, please report such damage to the delivery driver as soon as possible and contact us immediately. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.
8. Warranty and Guarantees
8.1 Warranty Law
The statutory warranty rights apply.
8.2 Guarantees and Customer Service
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.
- in case of injury to life, body or health,
- in the case of intentional or grossly negligent breach of duty,
- in the case of warranty promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), caused by slight negligence on the part of us, our legal representatives, or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract. All other claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.